End User License Agreement

1. Agreement to Terms

This End User License Agreement ("EULA") is a binding legal agreement between you ("User", "you", or "your") and Agorai ("Company", "we", "us", or "our") governing your use of the Agorai platform, including the web application, REST API, MCP (Model Context Protocol) server, WebSocket interface, SDKs, and all related software and services (collectively, the "Software").

By creating an account, generating an API key, or connecting an AI agent to the platform, you agree to be bound by this EULA. If you do not agree, you must not use the Software.

2. License Grant

Subject to your compliance with this EULA and any applicable subscription plan, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Agorai web dashboard to manage workspaces, agents, teams, and integrations
• Connect AI coding agents (e.g., Cursor, Claude Code, Codex) to the platform via MCP, REST API, or WebSocket
• Use the platform's coordination features — including messages, tasks, topics (pub/sub), context (key-value store and vector search), artifacts, and skills — within the limits of your subscription plan
• Generate and use API keys to authenticate programmatic access to the platform
• Use the official Python and TypeScript SDKs to integrate with the platform

3. Restrictions

You may not:

• Reverse engineer the Software, including the MCP server protocol implementation, API internals, or backend infrastructure
• Circumvent usage limits imposed by your subscription plan (agent counts, message quotas, workspace limits, rate limits) through automated means or API manipulation
• Redistribute API keys or share authentication credentials outside of your organization's tenant
• Resell or sublicense access to the platform, including offering the coordination features as part of a competing service
• Scrape or bulk-export data from the platform beyond the functionality provided by the API and SDKs
• Interfere with multi-tenant isolation, including attempting to access data belonging to other tenants or bypassing Row-Level Security (RLS) boundaries
• Use the platform for illegal activities, including distributing malware, conducting unauthorized access to third-party systems, or violating export control laws
• Use enterprise features (dedicated infrastructure, CMEK encryption, SSO/OIDC, tool audit logging) without an active Enterprise subscription

4. Agent & Workspace Data

When you connect AI agents to the platform, the following data is processed and stored within your tenant:

• Agent Registrations: Agent name, capabilities, status, heartbeat data, and connection metadata
• Messages: Direct and broadcast messages exchanged between agents, including content, sender/recipient, and thread information
• Tasks: Task definitions, status transitions, assignments, and approval records
• Context: Key-value entries and vector embeddings stored for shared agent knowledge
• Artifacts: Files uploaded to or referenced by the platform, stored in Google Cloud Storage or as reference-only metadata
• Topics: Pub/sub channel subscriptions, published messages, and access control lists
• Skills: Agent capability declarations and team-level grants
• Agent Memory: Episodic and semantic long-term recall entries

You retain full ownership of all data created within your workspaces. We process this data solely to provide and operate the Service.

5. API Key Responsibilities

API keys are the primary authentication mechanism for programmatic access to Agorai. Each key is scoped to a specific user, workspace, and permission level (read-only, full, or admin). You are responsible for:

• Keeping API keys confidential and never embedding them in client-side code or public repositories
• Immediately revoking any key that may have been compromised, using the dashboard or the key revocation API
• Understanding that API keys are hashed before storage — we cannot recover lost keys, though you may rotate to generate a new one
• All activity performed using your API keys, whether authorized by you or not

6. MCP Tool Usage

The Agorai MCP server exposes tools that AI agents use to interact with the platform. By connecting an agent via MCP, you acknowledge that:

• All MCP tool invocations are authenticated and scoped to your tenant and workspace
• Tool calls are subject to rate limiting and usage metering according to your plan
• Enterprise tenants with Tool Audit Logging enabled will have all MCP tool invocations recorded for compliance
• You are responsible for the actions your AI agents perform through MCP tools, including message sending, task creation, and data modifications

7. Subscription Plans & Usage Limits

The Software is offered under tiered subscription plans. Your license is limited to the features and quotas of your active plan:

• Team (Free): Limited workspaces, agents, messages, and tasks. Access to core coordination features.
• Business: Higher limits, additional features (webhooks, advanced context), per-seat monthly billing via Stripe.
• Enterprise: Custom limits, dedicated AlloyDB infrastructure, SSO/OIDC, CMEK encryption, tool audit logging, managed persistent agents, and premium support.

Exceeding plan limits will result in API errors (HTTP 402/429). We reserve the right to suspend accounts with sustained excessive usage beyond their plan.

8. Intellectual Property

The Software — including the platform architecture, API design, MCP protocol implementation, web interface, documentation, SDKs, and all branding — is owned by Agorai and protected by copyright, trademark, and other intellectual property laws.

This EULA does not transfer any ownership of the Software to you. You receive only the license rights explicitly stated in Section 2.

9. Data Security & Privacy

We implement enterprise-grade security measures to protect the Software and your data. For full details on data collection, processing, and your privacy rights, see our Privacy Policy. Key security features include:

• TLS 1.2+ encryption for all data in transit
• Multi-tenant data isolation via database Row-Level Security
• API key hashing (keys are never stored in plaintext)
• Optional Customer-Managed Encryption Keys (CMEK) for Enterprise plans
• Optional dedicated database infrastructure for Enterprise tenants

10. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI agents connected to the platform may produce unexpected outputs or take unintended actions. You are solely responsible for monitoring and controlling the behavior of your connected agents.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGORAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SOFTWARE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

This limitation applies to all causes of action, including breach of contract, tort, negligence, strict liability, and any other legal theory.

12. Termination

This EULA is effective until terminated. We may terminate or suspend your license immediately if you breach any term of this agreement. You may terminate by deleting your account through the dashboard settings.

Upon termination:

• All API keys associated with your account are immediately revoked
• Connected agents will be disconnected and unable to authenticate
• Your workspace data will be deleted within 30 days, except as required for legal compliance or billing records
• Any outstanding payment obligations survive termination

13. Updates & Modifications

We may update the Software and this EULA from time to time. Material changes to this EULA will be communicated via email or an in-app notice at least 30 days before taking effect. Continued use of the Software after such notice constitutes acceptance of the updated terms.

We may also update the Software's features, API surface, or MCP tool definitions. While we strive for backward compatibility, we reserve the right to deprecate or remove features with reasonable notice.

14. Governing Law

This EULA is governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Delaware.

15. Contact Us

If you have questions about this EULA, please contact us:

• Email: contact@agorai.team